4 reasons why KPIs are essential for SI projects

By Nick Ismail

System integration (SI) projects, if done right, can provide a big boost to enterprise productivity. Eliminating repetitive data entry and putting the right information needed in front of the user improves efficiency and customer service.Organisations use key performance indicators (KPIs) at multiple levels to evaluate their success at reaching targets. Everything from an increase in sales revenues, profit margins, accounts payable turnover, inventory turnover, and fulfillment rates are measurements of productivity that can be positively influenced as a result of successful IT projects.

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Originally posted at Information Age

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