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Extending the Capabilities of ERP and CRM

  • Business Challenge
  • Magic Software Solution

Your ERP and CRM packages can’t do it all alone. 

To be and remain competitive, today’s businesses require the ability to have a full and up-to-date view of their business—whenever they need it. To achieve this, you need an integrated business environment and automated processes that can consolidate the data from your ERP and CRM systems with your other business applications, quickly and simply.
Integrating your ERP with your CRM, and integrating ERP and CRM with your company’s other internal systems and with systems external to your business may help you to extend functionality by automating business processes such as:

  • Automating manual communication with your trading partners
  • Connecting your eCommerce site to your ERP
  • Handling service requests via the Web
  • Allowing your customers to submit their orders via the Web
  • Facilitating EDI transactions
  • Sharing data across systems and/or combining processes
  • Consolidating a chart of accounts
  • Synchronizing your company’s data across multiple sites
  • Logging your incoming email

It just isn’t practical to consider writing and maintaining the code to implement these types of extensions by yourself—especially when a proven, cost-effective alternative is already available.

Magic Software’s iBOLT can address these types of ERP/CRM extensions (and more) with fast and simple integration.

iBOLT Extends the Power of Your ERP/CRM

Magic Software provides tools that help you get even more from your ERP and/or CRM software. By integrating your ERP with your CRM, and integrating your ERP/CRM solution with other applications across the organization, your management and users will increase productivity and gain a full and accurate view of your business—in real time.

Magic Software’s iBOLT is a comprehensive integration suite that extends the functionality of ERP/CRM packages, allowing small and medium-sized business to achieve a significant gain in the return on investment for that software.

By separating the business logic from the integration technology, iBOLT makes it easy to make changes to, and extend the capabilities of, your business models, without affecting actual business or technical layers of your enterprise. iBOLT’s user-friendly wizards, drag-and-drop options, and tables let you create seamless connections with enterprise applications deployed on any hardware, operating system, or database technology. The result is a flexible and scalable architecture that will let you make new connections, implement changes, and quickly adapt to the ever-present need for change in your business.

iBOLT customers around the world benefit from Magic Software’s out-of-the-box integration toolset that extends the strategic assets of your systems and information, company-wide.

Added Value for SAP and Oracle JD Edwards Users

If you’re a user of ERP packages from SAP and Oracle JD Edwards, you have even more to gain with Magic Software’s iBOLT.

We offer special editions of iBOLT tailored specifically to the connectivity requirements of:

Added Value for Salesforce.com Users

If you’re a user of on-demand CRM packages such as Salesforce.com, you have even more to gain with Magic Software’s iBOLT.

We offer a special edition of iBOLT tailored specifically to the integration requirements of Salesforce.com to see the full picture of your business.