Ongoing Customer Support

Magic offers first-class technical support services end-to-end throughout the project lifecycle, providing the know-how and resources to help you get your IT projects up and running in minimal time and with maximum effectiveness.
  • Local customer support centers around the world
  • Online customer support center
  • Team of expert professionals providing support
  • SLAs to match your current and future needs

Technical Support Services

Magic provides technical support services to customers under a valid support contract. 
To receive your log-in user name and password, please contact your local sales representative.

Support Center

Product Downloads

Download the latest product updates.

To Downloads Site

Customer Service Centers

Territory Support Web Site Contact Info
USA and Latin America Click here
France Click here
Germany Click here
Hungary Click here
Japan Click here
International (Rest of the World) Click here