Attain, Maintain and Retain Your Customers with Data Integration

Create brand attachment and customer loyalty by making the customer experience even more well-rounded by integrating and automating your Oracle CX processes

Oracle Platinum Partner

Working with an Oracle Platinum Partner gives you the reassurance that we mean business, evident by our recognized competence and expertise with Oracle technologies

Full Customer-Journey View

With an up-to-date 360-degree view of your customers, you can give each of your customers individual attention, keeping your customers happy

IT Stack
Synergy

Share your data across various systems to enhance the synergy of your business processes to streamline the flow of accurate and real-time information

Transform Your Customer Experience with Magic

A strategy for an enhanced customer experience (CX) will help you outperform your competition. One of the best ways to do this is to extend the value and return on investment from your existing IT infrastructure by linking your Oracle CX system with your other systems, including other Oracle systems.

For example, when business analysts and application managers come together to discuss Oracle Sales Cloud integration with Oracle JD Edwards, there is tremendous potential for many improvements in business processes. While both CRM and ERP products are branded Oracle, they can still benefit strongly from integration efforts designed to share data, improve business information flows, and automate business processes.

 

Extend Your Customer Reach and Boost Your CX

Sharing data between applications reduces duplicate data input – eliminating errors, avoiding ambiguous and redundant data, reducing work time and reducing related costs.

Transactional data can be shared between CRM and ERP systems. For example, information about sales orders, payments, returns, and other transactions is typically recorded in Oracle JD Edwards because the registration system can be logged in the Oracle Sales Cloud as an activity.

Oracle systems integration diagram architecture
Magic's integration platforms are a perfect fit for system integration and process automation projects with Oracle systems

Integration Success Stories

RATIONAL AG
Why RATIONAL AG Chose Magic xpi to Digitize Sales, Marketing, and Customer Success Processes
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Zazen Water
How Zazen Water saves over $170,000 a Year by Automating their Sales Process with Magic xpi
Read Story
Christofle
Luxury French Brand “Christofle” Creates High-End Customer Experience and Modernizes Business Processes with Magic xpi
Read Story

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Erwin Fuchs Business Development Manager at ASSA ABLOY (Schweiz) AG

“We found that Magic xpi provided us with a reliable, robust and agile solution that is easy to support and scale up.”